Known Issue: Student attendance hours not accumulating when status is 'Complete' (Scheduled Attendance)

Scheduled Attendance - Issue with 'Completed' status and hour accumulation for currently enrolled students


In order to see the date for scheduled attendance for a given student, you have to set their status to complete. This creates a new issue for the student when trying to accumulate hours for services. By setting their status to complete it locks the students ability to collect further hours for scheduled attendance.


Work around:

Drop the current enrolled student from the class. This will clear the completed status. Then re-enroll the student. This will correct the scheduled attendance issues. 




Was this article helpful?
0 out of 0 found this helpful

Get Additional Help

Visit our Helpdesk for additional help and support.

Powered by Zendesk